Reviews
Just bought a new Bronco at Shottenkirk. Mori our sales guy was great and worked hard to make the deal happen. He was professional and realistic in what he could do. The sales manager, Ivan, was also great at supporting his salesman in getting the deal done.
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by Randi Langley
Honest. Fair pricing for a dealership. They do great work and my service Rep Scott is awesome.
I’ve got a 2012 F-250 and these folks keep me trucking…
When she goes one day, I’ll come back here and buy a new one off the lot.
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by Erin Fletcher
Scott Disalvo is an excellent service guy! Shottenkirk takes care of me!
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by Ross Ciongoli
I had an outstanding experience purchasing my vehicle thanks to DW and Gary. From the moment I walked into the dealership, they were professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than trying to make a quick sale.
They took the time to answer all of my questions, explained every step of the process clearly, and made sure I was comfortable with my decision. There was never any pressure, and they went above and beyond to make the entire buying experience smooth, transparent, and stress-free.
If you're looking for someone who is honest, patient, and truly cares about their customers, I highly recommend asking for DW and working with Gary in Finance. I couldn't be happier with my purchase and will definitely recommend them to my family and friends. Thank you for making what is often a stressful experience an enjoyable one!
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by Oscar Ruiz
Great service! Even saved me some money by running some things through warranty. Will use them again for sure
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by Sean Hawkes
My experience was quick, stress-free and fair. Not often you find this level of service and quality. Great salesmen and the manager was very nice and fair. We were in and out very quickly.
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by Andy Milton (Andy M 17)
Very professional, knowledgeable, and dedicated to making sure you get a vehicle you love
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by jennifer ray
Did a great job
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by Fred Dunaway
Best new car buying experience I’ve ever had. I called the dealership on a Friday and Saturday morning everything was done and finalized in less than two hours. DW in sales was absolutely terrific. Professional, responded quickly, friendly and easygoing, and he went to every length to ensure a great and smooth experience. He even had the car cleaned up and ready to go before I arrived at the dealership. If you’re in the market for a new vehicle, I would highly recommend this dealership and make sure to ask for DW.
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by Jason Akers
Shottenkirk is a really good place to purchase a car or truck they treat you with respect and do anything they can to get you in the car you want so I give the a 10 thanks rich for all you did I'm very happy
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by daniel williams
Rich was awesome to work with! I drove 8 hours round trip to buy my Expedition, and he made the whole process so easy. He was honest, answered all my questions, and had everything ready when I got there. I never felt pressured, and everything went smoothly. Being young and buying a car can be intimidating because you don’t always feel like you’re taken seriously. Rich treated me with respect from the very beginning and never made me feel like I wasn’t worth his time. If you’re looking for someone who genuinely cares about his customers and wants to make the car-buying process as easy as possible, I highly recommend asking for Rich.
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by Lexi
John and Ivan were super helpful. They made the process very easy. They listened carefully to our needs and made sure our truck needs were met and within our budget.
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by AMBERLEE WARREN
Had my oil changed over the weekend at Shottenkirk, Richard and Brian made sure I was informed and take care of..they are some great folks up there at Shottenkirk Ford in Jasper Ga.
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by Nancy Anderson
Ben Hall was very helpful when we purchased our truck!
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by Ashley Mays
Bernard and Rick were amazing to work with. I love this car. I’m very impatient and this was a breeze.
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by Andrew Johnson
Great service Jerry was a big help!
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by Avery Davis
Serviced vehicle quickly.
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by Ken Skinner
Helpful and friendly staff
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by Steve Carlstrom
Left the car overnight Communication was excellent able to make an appointment the day I dropped off the truck Service performed on the truck was satisfactory It took most of the next day to finish a SW update and tire rotation Deemed a bit long price is reasonable but they charge you 3% for using a credit card!!
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by Norman Daigle
Was able to get my car fixed. Great customer service
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by Cathy Gray (Katt)
I had a great experience here in the service department. Jerry has been my service advisor twice and he's honest and trustworthy. he helped me get new tires at a great price!
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by madison foster
Great friendly, professional customer service. Repair was done quickly and at a reasonable price.
Highly recommend this dealership.
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by Mark Wayne
Good service
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by Eli Butt15
I had a great experience working with Ben Hall at Ford of Jasper. He was knowledgeable, professional, and easy to work with throughout the entire process. I mentioned upfront that I don’t like spending hours at a dealership or being pressured into discussing a bunch of unnecessary add-ons, and he respected that completely.
Ben expedited the process, kept everything straightforward, and made the experience efficient without sacrificing great customer service. It was refreshing to work with someone who listened to what we wanted and valued our time.
If you’re looking for a hassle-free car buying experience, I highly recommend asking for Ben Hall.
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by dwonn goodwin
Honest, transparent communication. Low pressure salesman which made it a more enjoyable purchasing experience.
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by Holly Liles
John C. and Ivan were wonderful to work with! Found a robins egg blue Bronco for me! Thank you guys!! Five Stars!!
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by Emma Corley
We had a great experience working with John C. and Ivan
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by Ryan Corley
Involved in an accident receiving trouble getting approval from Statefarm, They got me in scheduled the diagnosis gave me a loaner in the meantime. Great people to work with thanks, Steve!
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by Nolan Peterson
Pleasant experience with service dept. Rick was my service rep. He was very personable. Communicative. Real pleasure to work with. I recommend asking for Rick.
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by Ryan Rayborn
My truck was picked up for service and anything deemed necessary. All my information was in computer and had points. Everything taken care of in a timely manner. Received text and called when ready to deliver truck back to me. Very professional and friendly technicians.
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by Pamela Smith
I recently had my vehicle’s cooling system flushed here, and I couldn’t be more impressed with the outstanding service I received. Scott and Kara were incredibly responsive, attentive, and kind. They patiently answered all of my questions with professionalism, treating me with genuine care and respect throughout the entire process.
Special thanks also to John, the mechanic who performed the cooling system flush on my car. He was extremely thorough, attentive, and did an excellent job. I could tell he really took pride in his work, and the quality shows.
Their approach feels truly personalized — you can tell they genuinely care about their customers. I’m so grateful to my neighbor for recommending this place; it’s definitely a hidden gem.
Thank you, Scott, Kara, and John, for your exceptional work and warm attitude. You’ve absolutely gained a loyal customer!
Update to my previous review:
⭐⭐⭐⭐⭐
Richie provided outstanding customer service from start to finish. He was very patient, kind, professional, and took the time to answer all of my questions without ever making me feel rushed.
I really appreciated his honesty and courteous attitude. He made the entire service experience smooth and stress-free.
And I have to mention that my Labrador, Peppa, had a wonderful experience too! She received lots of attention, plenty of compliments, and so many pets that I’m pretty sure she now believes she works at the dealership.
Thank you, Richie, for taking such good care of my Ford Fusion Hybrid. I truly appreciate your help and would be happy to return to Shottenkirk Ford Jasper for future service. Highly recommended!
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by Irina Gvozdenko
Cannot speak to the sales at Shottenkirk, but have been using the maintenance facilities for nearly ten years. They have always provided reliable maintenance and on few occasions needed, excellent repairs. Jerry is the service manager we have been dealing with for the majority of that time. He has been outstanding in all areas and on the two occasions when I needed them to make my truck a priority, they have come through. Feel comfortable recommending the Shottenkirk service and parts to others. Just do not expect to have speed of fly by night oil change places, on the plus side, you will still have all the parts attached under to vehicle, unlike the few times I made mistake of using such places. Long review, but it is July 4th when this was written, so relax and enjoy!
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by Krunch
Great service!
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by David wilson Wilson
My wife and I went to Shottenkirk Jasper Ford together to buy a truck. We had a great experience. They had many trucks to choose from and Ben our salesman was very knowledgeable and professional. I really liked that guy. We had a lot in common and he steered me to a good truck that suited my needs. He’s a tough negotiator but we settled on a good price for him and us. The F&I manager was Patrick and he was also very nice and was good at his trade. He explained our option very well and hit us in and out very quickly. Great low pressure experience.
Thank you
Clark Gimbert.
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by Clark Gimbert
Keith and Eddie made the buying experience great! No high pressure sales, spoke to us like friends and helped us find the right Bronco for us. Eddie also helped us with the aftermarket accessories we wanted to add! Sang made the finance piece just as easy as selecting the Bronco we wanted. No doubt I will return to purchase my next ford from Shottenkirk!
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by Eric Schweitzer
See comments already provided in this survey
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by Bill Gaines
I can’t say enough good about Shottenkirk Ford of Jasper Ga. I bought my explorer back in 2021. The buying experience was by far a breeze! I have come back for service on my 2021 explorer and the staff in the service department went above and beyond to make me feel welcome and well informed on my Explorer’s regular maintenance. Joseph Disalvo is by far the nicest service tech and made my visit seamless and stress free. I was informed of all services needed and pictures were even sent to my phone. I was able to see what the technician was seeing in real time! Great Job Shottenkirk! Thank you.
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by Marcy Rogers
Fast and easy buying experience. Mori was great to deal with and easy to talk to. Gary the Finance Manager was great as well. Would definitely go back.
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by Ron Davis
Everything was wonderful from start to finish. JP helped me so much and the managers and finance guys made buying my dream car easy. JP is the best salesman that I have worked with in years. Thank you for making this purchase so enjoyable. I will definitely be back and recommend you to everyone I know!
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by Blair Helvey
Great service experience. My service advisor Jerry was excellent. I was updated on my service progress several times during my stay. When it was discovered that Ford had an outstanding recall item on my truck, Jerry expedited getting the recall completed which saved me a return trip. I will be using Shottenkirk Ford Jasper for all my vehicles going forward.
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by Terry Wright
Steph, Ivan, and the fellow in finance that completed our paperwork with us, were all extremely courteous, helpful, and professional. They got me a deal I didn't know think was possible. Highly satisfied!!
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by Jessica Allen
My wife and I bought a used car here a few weeks ago. There were a few minor issues we noticed. The service department took care of everything quickly and provided updates frequently. I recently had poor experiences at Grand Hyundai of Canton and Chevrolet of Canton. It’s nice to see a dealership who prioritizes customer service. Highly recommend
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by Nick Klein
We had a GREAT experience at Shottenkirk Ford in Jasper! Would highly recommend to anyone looking for new or preowned vehicles. Be sure to ask for Landon - he’ll treat you right!
The whole experience was easy and enjoyable! We’ll be back - but not for a while because we are so happy with our purchase!
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by Jamey Rickard
Drove up there for an oil change and to have a recall taken care of! Everyone was very friendly and service was completed in a timely manner! The general manager was even walking around and checking in on customers. Great experience!
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by Sara Hersch
The service tech was very professional and friendly. He updated me on progress
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by Sherri Rees
Running a business means time is money, and the team at Shottenkirk Ford Jasper completely understands that. We traded our 1 year old new work truck purchased from them in June 2025 in for a new one Thursday, and the transaction was completely transparent and efficient. John Culpepper our Sales Professional, Ivan Clarke the Sales Manager, Sang Kim the Finance Director and Steve the General Manager made upgrading our fleet painless. Highly recommend them to any local business owner! - Steven and Kay Eidson - LVU GUY, LLC
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by Kay Eidson (Kay)
Had an issue with my truck. It was diagnosed quickly, parts ordered and repairs completed all while I was on vacation! The service department was top notch! Can’t ask for better service than I got at Shottenkirk Ford in Jasper!
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by Steve Hedden
Mori went above and beyond to help me find my truck! He was patient and didn’t make me feel rushed or pressured. Highly recommend buying from him. Steve and Ivan were also very nice and welcoming. Great people to work with!
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by Heather Fryar
Took my f150 in for my 2nd cam phaser replacement at 110k miles. Shottenkirk Ford did a great job fixing it. I immediately drove it to Florida 600 miles with no issues. Great job Shottenkirk Ford.
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by Tracy Blaskie
We always have a great experience with Sales and Finance. Thanknyiu John and Ivan for working fast and getting it done. This makes what, 6 vehicles from Shottenkirk Jasper. Awesome folks, Thank you.
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by Steven Eidson
Service personnel seem honorable and trustworthy. They provide much faith that their Technicians/mechanicsare competent. They provided a detailed quote. Jerry was particularly good to work with.
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by David Vogel
I came in and bought a 2025 Ford Bronco from Keith .From start to end he provided me with the most excellent customer service he went above and beyond and was very honest and because of that I feel like I made the perfect decision. Greg was phenomenal making sure I understood everything and answered fully to all the questions I had. Highly recommend Jasper Ford Shottenkirk.
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by Kristin Cantrell
Thomas was very helpful by keeping informed and what services I needed.
He is always very professional and knowledgeable. I specifically ask for Thomas each time because he knows my vehicle and I trust his judgment.
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by Tommy Carnes
Very pleasant experience. Was very pleased with Rick Schwartz.
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by Troy Southern
Great sales staff!!
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by Tracy M Anderson
Eddie and Landon are great. Truck was a little over priced but they did their best to get me where I needed to be. Gary in finance is a legit BA and he's a MARINE!!!
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by 1* Outdoors
Shottenkirk made it easy and painless to get my dream vehicle. The process was easy and we loved our salesman. Thank you for making my dream a reality.
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by Leigh Keheley
The service dept did my first service maintenance and while they did they noticed a oil leak they took pics to show me and since I hav a extended warranty I'm able to address it at my local Ford dealership in Chattanooga tn both ford dealerships hav been very spot on to correct my vehicle so I can enjoy my truck
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by Michael Hawn
I had an absolutely amazing experience at the Ford in Jasper, Georgia. The staff were so helpful, attentive, and friendly. I truly had a great buying experience! And I will be back in the future!
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by Aniya Wren
Plenty of inventory to choose from and good prices. Ben Hall was the best. Very professional and answered all questions. Pete in finance was great as well very easy process.
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by Tim Curtis
Great all-around experience from start to finish! I highly recommend DW in Sales, he did a fantastic job helping us secure our new Bronco! Easy process, no high pressure, just the REAL DEAL. Thank you DW, and the entire team that made our experience the BEST!
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by Holly Crane
Ben Hall was by far the best person I could’ve possibly worked with. Walked in wanting a 2025 King Ranch I seen posted online. Walked in, talked with Ben and within an hour I was signing paperwork on my dream truck. No hidden fees. Good old fashioned customer service.
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by RILEY CURTIS
Outstanding!!
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by Edward Sisson
I have been there twice in the past year both were great experiences, they are upfront and honest and make the process simple and not pushy, gave me as much time as I needed I will be back, big thanks to Ben, Bernard, and the finance team
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by Chason
Rich Nazzaro was a great sales rep. He was honest, knowledgeable and no pressure. He let us drive multiple vehicles and went out of his way to make sure we left happy. Highly recommend asking for Rich if visiting here.
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by Casey Abernathy
Could not have had a better experience with Jay, he went above and beyond to do what we needed in a short amount of time! Jay was awesome
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by Abby
My service writer explained everything that would happen and how long the service would take. Everything was completed in less time than the estimate. My service writer Richard checked on me through out the process to make sure I understood everything that was being done.
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by Jan Simpson
Want to say just purchased a new truck and bronco for the wife. The sales group that we had the pleasure of working with John Eddie and Randy were great and they really went above and beyond even when problems occurred . And we’re very knowledgeable. Will definitely be coming back to purchase more vehicles in the future.
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by phillip goldsworthy
I was very pleased with the service I received from Shottenkirk especially the valet’s, Tonya, Rene & Matt, coming to pick up my vehicle & bringing it back to me! That was a God send to me!! I appreciated the service tech Ritchie who walked me thru everything & kept me updated on the repairs!! They were all great people to deal with & I appreciate them all for the quality of service I received!!
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by Vickie Painter
Great bunch of people at Shottenkirk Ford in Jasper! They are all so courteous and friendly. Richie Weaver was the service advisor on my vehicle and he went above and beyond to help me. He took the time to explain everything and I knew that I was in good hands. It is refreshing to take your car into a dealership and service department that you know you can trust. I am so glad that I purchased my Bronco at Shottenkirk Ford!
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by Robin Morrison
I am so happy that I made the decision to purchase my Bronco at Shottenkirk Ford in Jasper. My sales rep, Randy Pigue and the sales manager, Ivan, were helpful and made the whole process run smoothly. It was actually a fun experience! I just had my 1st service appointment and Richie Weaver was amazing too. Even a technician, David Morrison, took time to help with climate controls that I was not operating correctly. What a great bunch of people working at Shottenkirk Ford. It makes me want to move to Jasper!!!
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by Robin Morrison
easy buying experience with Randy. thanks for making it super fast and easy. He located the perfect truck for us. thx Randy
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by Wynne Billingsley
The service was excellent and speedy. They have an inside and outside waiting area as well. The staff was friendly and courteous! I will be returning and recommending to my other Ford friends!
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by Antione Wood
Rich in the service department was great.
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by Alana Lombardi
John and Bernard went the extra mile to help us with our purchase. Go see them. They will treat you right.
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by Barbara Rhodes
A great all around experience.
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by Glenda Clanton
Fast and quality service
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by Adam regelsky
John and Eddie were absolutely amazing. They did a great job showing me F150’s. They were very professional and polite. I would definitely recommend them going to see them if you’re in the market for a new truck.
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by Harrison Travis
Hey I met John looking a work truck and I was impressed with the search and the management team, Ivan in keeping a look out for the best fit for me and my budget
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by Genette Waddell
John Culpepper and Ivan absolutely moved mountains to get me into the vehicle I went in for!! (while they did initially try to upgrade me from what I wanted... We got back to reality and where I was comfortable quickly) They were patient and had a great sense of humor!! (huge pluses with my crazy, neuro diverse self!!) This is probably one of the first truly positive car buying experiences I've had!!
Side note: Brain in service has been a rockstar as well with multiple recalls on my previous vehicle!!
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by S. Prichard
They were so knowledgeable and explained things easily enough to understand. Our salesman, Mori Diaz was so attentive and kind even after being there for a couple hours with two little ones. We will definitely return in the future requesting Mori to help us!
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by Kailey Riggle
This dealership is awesome, best auto buying experience ever. They treat you like family. We were only showed what we wanted and they helped us to stay within our budget. Definitely recommend.
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by Lee Kinard
Great service with friendly faces
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by Stacy Woodall
Easy buying experience with Randy!!
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by Hayden Howard
Great experience from the start. Hunter our salesman was amazing and went out of his way to make the experience fast and easy. Will definitely be returning
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by Cale Coggins
Good service and very professional. Would recommend. They have a large inventory to choose from and have recently bought a bronco from Ben who was very professional and cut an awesome deal.
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by Jace B
Had a professional and great experience with this dealership. Ben was so helpful and I would recommend asking for him! Love my new Bronco.
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by Christie Turner
I got an oil change and a tire rotation and they were very open and communicated very well!
Rene and Jerry in service were super helpful and told me everything they recommended but weren’t pushy about needing new tires :)) overall a great experience
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by madison foster
Jerry in the service department is fantastic!! Very knowledgeable and kept me update on everything going on with my car!
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by Tammy Lowery
Great experience! Steve Ferenczy, Reynolds, and Jerry all went above and beyond to get me taken care of. Highly recommend this group to anyone!
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by Max Williams
Quick easy and excellent service
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by Jeff Wyatt
I had a great experience getting my Bronco sport! Randy, my salesperson, was great throughout the whole experience and really took the time to help me feel comfortable and confident in my decision! Would recommend!
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by Sia Villalobos Baxter
Reviewing the service department. I had an issue with my 2019 F150 and had taken it to a dealer who is closer to my home in Blue Ridge but they were unable to diagnose the correct issue. I took the truck to Shottenkirk where I originally purchased it and they were able to diagnose the issue quickly and perform the repair within just a day. Highly recommend the service department at Shottenkirk and Rick our service advisor is top notch!
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by James Huling
I had a very good experience at Shottenkirk Ford. Everyone especially Thomas was very helpful.
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by koetter Thomas
This place is awesome. Not only did they help me get out of my truck, they got me in my dream pink bronco!! AND THERE'S A PUPPY IN THERE! And a play room! Wyatt was the best! Still smiling every time I see my Bronco!
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by Krystal Whitworth
Amazing, efficient, professional service. Excellent service and great communications.
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by Debra Christian
Great buying experience. Randy was great and Eddie made the process very easy!
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by Bryan Palmieri
First purchase in many years from a dealership. Was not looking forward to the hassles. Turns out the “hassles” were not too bad thxs to Rich our sales guy. Patient, attentive and helpful thru the whole process. Actually good vibes from the entire dealership.
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by Norman Shirley
I always take my car to Jerry at Shottenkirk in Jasper. He always taken great care of my car, and always communicated with me what my vehicle needs. As long as he’s there, that’s where my vehicle will be serviced.
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by Alexis Adams
Easy buying experience with Randy. Thanks Randy
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by Laura Grant
Just bought a new Bronco at Shottenkirk. Mori our sales guy was great and worked hard to make the deal happen. He was professional and realistic in what he could do. The sales manager, Ivan, was also great at supporting his salesman in getting the deal done.
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by Randi Langley
Honest. Fair pricing for a dealership. They do great work and my service Rep Scott is awesome.
I’ve got a 2012 F-250 and these folks keep me trucking…
When she goes one day, I’ll come back here and buy a new one off the lot.
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by Erin Fletcher
Scott Disalvo is an excellent service guy! Shottenkirk takes care of me!
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by Ross Ciongoli
I had an outstanding experience purchasing my vehicle thanks to DW and Gary. From the moment I walked into the dealership, they were professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than trying to make a quick sale.
They took the time to answer all of my questions, explained every step of the process clearly, and made sure I was comfortable with my decision. There was never any pressure, and they went above and beyond to make the entire buying experience smooth, transparent, and stress-free.
If you're looking for someone who is honest, patient, and truly cares about their customers, I highly recommend asking for DW and working with Gary in Finance. I couldn't be happier with my purchase and will definitely recommend them to my family and friends. Thank you for making what is often a stressful experience an enjoyable one!
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by Oscar Ruiz
Great service! Even saved me some money by running some things through warranty. Will use them again for sure
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by Sean Hawkes
My experience was quick, stress-free and fair. Not often you find this level of service and quality. Great salesmen and the manager was very nice and fair. We were in and out very quickly.
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by Andy Milton (Andy M 17)
Very professional, knowledgeable, and dedicated to making sure you get a vehicle you love
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by jennifer ray
Did a great job
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by Fred Dunaway
Best new car buying experience I’ve ever had. I called the dealership on a Friday and Saturday morning everything was done and finalized in less than two hours. DW in sales was absolutely terrific. Professional, responded quickly, friendly and easygoing, and he went to every length to ensure a great and smooth experience. He even had the car cleaned up and ready to go before I arrived at the dealership. If you’re in the market for a new vehicle, I would highly recommend this dealership and make sure to ask for DW.
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by Jason Akers
Shottenkirk is a really good place to purchase a car or truck they treat you with respect and do anything they can to get you in the car you want so I give the a 10 thanks rich for all you did I'm very happy
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by daniel williams
Rich was awesome to work with! I drove 8 hours round trip to buy my Expedition, and he made the whole process so easy. He was honest, answered all my questions, and had everything ready when I got there. I never felt pressured, and everything went smoothly. Being young and buying a car can be intimidating because you don’t always feel like you’re taken seriously. Rich treated me with respect from the very beginning and never made me feel like I wasn’t worth his time. If you’re looking for someone who genuinely cares about his customers and wants to make the car-buying process as easy as possible, I highly recommend asking for Rich.
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by Lexi
John and Ivan were super helpful. They made the process very easy. They listened carefully to our needs and made sure our truck needs were met and within our budget.
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by AMBERLEE WARREN
Had my oil changed over the weekend at Shottenkirk, Richard and Brian made sure I was informed and take care of..they are some great folks up there at Shottenkirk Ford in Jasper Ga.
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by Nancy Anderson
Ben Hall was very helpful when we purchased our truck!
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by Ashley Mays
Bernard and Rick were amazing to work with. I love this car. I’m very impatient and this was a breeze.
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by Andrew Johnson
Great service Jerry was a big help!
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by Avery Davis
Serviced vehicle quickly.
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by Ken Skinner
Helpful and friendly staff
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by Steve Carlstrom
Left the car overnight Communication was excellent able to make an appointment the day I dropped off the truck Service performed on the truck was satisfactory It took most of the next day to finish a SW update and tire rotation Deemed a bit long price is reasonable but they charge you 3% for using a credit card!!
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by Norman Daigle
Was able to get my car fixed. Great customer service
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by Cathy Gray (Katt)
I had a great experience here in the service department. Jerry has been my service advisor twice and he's honest and trustworthy. he helped me get new tires at a great price!
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by madison foster
Great friendly, professional customer service. Repair was done quickly and at a reasonable price.
Highly recommend this dealership.
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by Mark Wayne
Good service
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by Eli Butt15
I had a great experience working with Ben Hall at Ford of Jasper. He was knowledgeable, professional, and easy to work with throughout the entire process. I mentioned upfront that I don’t like spending hours at a dealership or being pressured into discussing a bunch of unnecessary add-ons, and he respected that completely.
Ben expedited the process, kept everything straightforward, and made the experience efficient without sacrificing great customer service. It was refreshing to work with someone who listened to what we wanted and valued our time.
If you’re looking for a hassle-free car buying experience, I highly recommend asking for Ben Hall.
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by dwonn goodwin
Honest, transparent communication. Low pressure salesman which made it a more enjoyable purchasing experience.
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by Holly Liles
John C. and Ivan were wonderful to work with! Found a robins egg blue Bronco for me! Thank you guys!! Five Stars!!
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by Emma Corley
We had a great experience working with John C. and Ivan
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by Ryan Corley
Involved in an accident receiving trouble getting approval from Statefarm, They got me in scheduled the diagnosis gave me a loaner in the meantime. Great people to work with thanks, Steve!
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by Nolan Peterson
Pleasant experience with service dept. Rick was my service rep. He was very personable. Communicative. Real pleasure to work with. I recommend asking for Rick.
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by Ryan Rayborn
My truck was picked up for service and anything deemed necessary. All my information was in computer and had points. Everything taken care of in a timely manner. Received text and called when ready to deliver truck back to me. Very professional and friendly technicians.
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by Pamela Smith
I recently had my vehicle’s cooling system flushed here, and I couldn’t be more impressed with the outstanding service I received. Scott and Kara were incredibly responsive, attentive, and kind. They patiently answered all of my questions with professionalism, treating me with genuine care and respect throughout the entire process.
Special thanks also to John, the mechanic who performed the cooling system flush on my car. He was extremely thorough, attentive, and did an excellent job. I could tell he really took pride in his work, and the quality shows.
Their approach feels truly personalized — you can tell they genuinely care about their customers. I’m so grateful to my neighbor for recommending this place; it’s definitely a hidden gem.
Thank you, Scott, Kara, and John, for your exceptional work and warm attitude. You’ve absolutely gained a loyal customer!
Update to my previous review:
⭐⭐⭐⭐⭐
Richie provided outstanding customer service from start to finish. He was very patient, kind, professional, and took the time to answer all of my questions without ever making me feel rushed.
I really appreciated his honesty and courteous attitude. He made the entire service experience smooth and stress-free.
And I have to mention that my Labrador, Peppa, had a wonderful experience too! She received lots of attention, plenty of compliments, and so many pets that I’m pretty sure she now believes she works at the dealership.
Thank you, Richie, for taking such good care of my Ford Fusion Hybrid. I truly appreciate your help and would be happy to return to Shottenkirk Ford Jasper for future service. Highly recommended!
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by Irina Gvozdenko
Cannot speak to the sales at Shottenkirk, but have been using the maintenance facilities for nearly ten years. They have always provided reliable maintenance and on few occasions needed, excellent repairs. Jerry is the service manager we have been dealing with for the majority of that time. He has been outstanding in all areas and on the two occasions when I needed them to make my truck a priority, they have come through. Feel comfortable recommending the Shottenkirk service and parts to others. Just do not expect to have speed of fly by night oil change places, on the plus side, you will still have all the parts attached under to vehicle, unlike the few times I made mistake of using such places. Long review, but it is July 4th when this was written, so relax and enjoy!
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by Krunch
Great service!
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by David wilson Wilson
My wife and I went to Shottenkirk Jasper Ford together to buy a truck. We had a great experience. They had many trucks to choose from and Ben our salesman was very knowledgeable and professional. I really liked that guy. We had a lot in common and he steered me to a good truck that suited my needs. He’s a tough negotiator but we settled on a good price for him and us. The F&I manager was Patrick and he was also very nice and was good at his trade. He explained our option very well and hit us in and out very quickly. Great low pressure experience.
Thank you
Clark Gimbert.
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by Clark Gimbert
Keith and Eddie made the buying experience great! No high pressure sales, spoke to us like friends and helped us find the right Bronco for us. Eddie also helped us with the aftermarket accessories we wanted to add! Sang made the finance piece just as easy as selecting the Bronco we wanted. No doubt I will return to purchase my next ford from Shottenkirk!
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by Eric Schweitzer
See comments already provided in this survey
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by Bill Gaines
I can’t say enough good about Shottenkirk Ford of Jasper Ga. I bought my explorer back in 2021. The buying experience was by far a breeze! I have come back for service on my 2021 explorer and the staff in the service department went above and beyond to make me feel welcome and well informed on my Explorer’s regular maintenance. Joseph Disalvo is by far the nicest service tech and made my visit seamless and stress free. I was informed of all services needed and pictures were even sent to my phone. I was able to see what the technician was seeing in real time! Great Job Shottenkirk! Thank you.
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by Marcy Rogers
Fast and easy buying experience. Mori was great to deal with and easy to talk to. Gary the Finance Manager was great as well. Would definitely go back.
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by Ron Davis
Everything was wonderful from start to finish. JP helped me so much and the managers and finance guys made buying my dream car easy. JP is the best salesman that I have worked with in years. Thank you for making this purchase so enjoyable. I will definitely be back and recommend you to everyone I know!
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by Blair Helvey
Great service experience. My service advisor Jerry was excellent. I was updated on my service progress several times during my stay. When it was discovered that Ford had an outstanding recall item on my truck, Jerry expedited getting the recall completed which saved me a return trip. I will be using Shottenkirk Ford Jasper for all my vehicles going forward.
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by Terry Wright
Steph, Ivan, and the fellow in finance that completed our paperwork with us, were all extremely courteous, helpful, and professional. They got me a deal I didn't know think was possible. Highly satisfied!!
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by Jessica Allen
My wife and I bought a used car here a few weeks ago. There were a few minor issues we noticed. The service department took care of everything quickly and provided updates frequently. I recently had poor experiences at Grand Hyundai of Canton and Chevrolet of Canton. It’s nice to see a dealership who prioritizes customer service. Highly recommend
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by Nick Klein
We had a GREAT experience at Shottenkirk Ford in Jasper! Would highly recommend to anyone looking for new or preowned vehicles. Be sure to ask for Landon - he’ll treat you right!
The whole experience was easy and enjoyable! We’ll be back - but not for a while because we are so happy with our purchase!
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by Jamey Rickard
Drove up there for an oil change and to have a recall taken care of! Everyone was very friendly and service was completed in a timely manner! The general manager was even walking around and checking in on customers. Great experience!
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by Sara Hersch
The service tech was very professional and friendly. He updated me on progress
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by Sherri Rees
Running a business means time is money, and the team at Shottenkirk Ford Jasper completely understands that. We traded our 1 year old new work truck purchased from them in June 2025 in for a new one Thursday, and the transaction was completely transparent and efficient. John Culpepper our Sales Professional, Ivan Clarke the Sales Manager, Sang Kim the Finance Director and Steve the General Manager made upgrading our fleet painless. Highly recommend them to any local business owner! - Steven and Kay Eidson - LVU GUY, LLC
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by Kay Eidson (Kay)
Had an issue with my truck. It was diagnosed quickly, parts ordered and repairs completed all while I was on vacation! The service department was top notch! Can’t ask for better service than I got at Shottenkirk Ford in Jasper!
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by Steve Hedden
Mori went above and beyond to help me find my truck! He was patient and didn’t make me feel rushed or pressured. Highly recommend buying from him. Steve and Ivan were also very nice and welcoming. Great people to work with!
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by Heather Fryar
Took my f150 in for my 2nd cam phaser replacement at 110k miles. Shottenkirk Ford did a great job fixing it. I immediately drove it to Florida 600 miles with no issues. Great job Shottenkirk Ford.
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by Tracy Blaskie
We always have a great experience with Sales and Finance. Thanknyiu John and Ivan for working fast and getting it done. This makes what, 6 vehicles from Shottenkirk Jasper. Awesome folks, Thank you.
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by Steven Eidson
Service personnel seem honorable and trustworthy. They provide much faith that their Technicians/mechanicsare competent. They provided a detailed quote. Jerry was particularly good to work with.
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by David Vogel
I came in and bought a 2025 Ford Bronco from Keith .From start to end he provided me with the most excellent customer service he went above and beyond and was very honest and because of that I feel like I made the perfect decision. Greg was phenomenal making sure I understood everything and answered fully to all the questions I had. Highly recommend Jasper Ford Shottenkirk.
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by Kristin Cantrell
Thomas was very helpful by keeping informed and what services I needed.
He is always very professional and knowledgeable. I specifically ask for Thomas each time because he knows my vehicle and I trust his judgment.
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by Tommy Carnes
Very pleasant experience. Was very pleased with Rick Schwartz.
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by Troy Southern
Great sales staff!!
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by Tracy M Anderson
Eddie and Landon are great. Truck was a little over priced but they did their best to get me where I needed to be. Gary in finance is a legit BA and he's a MARINE!!!
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by 1* Outdoors
Shottenkirk made it easy and painless to get my dream vehicle. The process was easy and we loved our salesman. Thank you for making my dream a reality.
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by Leigh Keheley
The service dept did my first service maintenance and while they did they noticed a oil leak they took pics to show me and since I hav a extended warranty I'm able to address it at my local Ford dealership in Chattanooga tn both ford dealerships hav been very spot on to correct my vehicle so I can enjoy my truck
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by Michael Hawn
I had an absolutely amazing experience at the Ford in Jasper, Georgia. The staff were so helpful, attentive, and friendly. I truly had a great buying experience! And I will be back in the future!
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by Aniya Wren
Plenty of inventory to choose from and good prices. Ben Hall was the best. Very professional and answered all questions. Pete in finance was great as well very easy process.
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by Tim Curtis
Great all-around experience from start to finish! I highly recommend DW in Sales, he did a fantastic job helping us secure our new Bronco! Easy process, no high pressure, just the REAL DEAL. Thank you DW, and the entire team that made our experience the BEST!
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by Holly Crane
Ben Hall was by far the best person I could’ve possibly worked with. Walked in wanting a 2025 King Ranch I seen posted online. Walked in, talked with Ben and within an hour I was signing paperwork on my dream truck. No hidden fees. Good old fashioned customer service.
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by RILEY CURTIS
Outstanding!!
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by Edward Sisson
I have been there twice in the past year both were great experiences, they are upfront and honest and make the process simple and not pushy, gave me as much time as I needed I will be back, big thanks to Ben, Bernard, and the finance team
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by Chason
Rich Nazzaro was a great sales rep. He was honest, knowledgeable and no pressure. He let us drive multiple vehicles and went out of his way to make sure we left happy. Highly recommend asking for Rich if visiting here.
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by Casey Abernathy
Could not have had a better experience with Jay, he went above and beyond to do what we needed in a short amount of time! Jay was awesome
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by Abby
My service writer explained everything that would happen and how long the service would take. Everything was completed in less time than the estimate. My service writer Richard checked on me through out the process to make sure I understood everything that was being done.
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by Jan Simpson
Want to say just purchased a new truck and bronco for the wife. The sales group that we had the pleasure of working with John Eddie and Randy were great and they really went above and beyond even when problems occurred . And we’re very knowledgeable. Will definitely be coming back to purchase more vehicles in the future.
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by phillip goldsworthy
I was very pleased with the service I received from Shottenkirk especially the valet’s, Tonya, Rene & Matt, coming to pick up my vehicle & bringing it back to me! That was a God send to me!! I appreciated the service tech Ritchie who walked me thru everything & kept me updated on the repairs!! They were all great people to deal with & I appreciate them all for the quality of service I received!!
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by Vickie Painter
Great bunch of people at Shottenkirk Ford in Jasper! They are all so courteous and friendly. Richie Weaver was the service advisor on my vehicle and he went above and beyond to help me. He took the time to explain everything and I knew that I was in good hands. It is refreshing to take your car into a dealership and service department that you know you can trust. I am so glad that I purchased my Bronco at Shottenkirk Ford!
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by Robin Morrison
I am so happy that I made the decision to purchase my Bronco at Shottenkirk Ford in Jasper. My sales rep, Randy Pigue and the sales manager, Ivan, were helpful and made the whole process run smoothly. It was actually a fun experience! I just had my 1st service appointment and Richie Weaver was amazing too. Even a technician, David Morrison, took time to help with climate controls that I was not operating correctly. What a great bunch of people working at Shottenkirk Ford. It makes me want to move to Jasper!!!
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by Robin Morrison
easy buying experience with Randy. thanks for making it super fast and easy. He located the perfect truck for us. thx Randy
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by Wynne Billingsley
The service was excellent and speedy. They have an inside and outside waiting area as well. The staff was friendly and courteous! I will be returning and recommending to my other Ford friends!
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by Antione Wood
Rich in the service department was great.
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by Alana Lombardi
John and Bernard went the extra mile to help us with our purchase. Go see them. They will treat you right.
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by Barbara Rhodes
A great all around experience.
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by Glenda Clanton
Fast and quality service
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by Adam regelsky
John and Eddie were absolutely amazing. They did a great job showing me F150’s. They were very professional and polite. I would definitely recommend them going to see them if you’re in the market for a new truck.
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by Harrison Travis
Hey I met John looking a work truck and I was impressed with the search and the management team, Ivan in keeping a look out for the best fit for me and my budget
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by Genette Waddell
John Culpepper and Ivan absolutely moved mountains to get me into the vehicle I went in for!! (while they did initially try to upgrade me from what I wanted... We got back to reality and where I was comfortable quickly) They were patient and had a great sense of humor!! (huge pluses with my crazy, neuro diverse self!!) This is probably one of the first truly positive car buying experiences I've had!!
Side note: Brain in service has been a rockstar as well with multiple recalls on my previous vehicle!!
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by S. Prichard
They were so knowledgeable and explained things easily enough to understand. Our salesman, Mori Diaz was so attentive and kind even after being there for a couple hours with two little ones. We will definitely return in the future requesting Mori to help us!
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by Kailey Riggle
This dealership is awesome, best auto buying experience ever. They treat you like family. We were only showed what we wanted and they helped us to stay within our budget. Definitely recommend.
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by Lee Kinard
Great service with friendly faces
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by Stacy Woodall
Easy buying experience with Randy!!
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by Hayden Howard
Great experience from the start. Hunter our salesman was amazing and went out of his way to make the experience fast and easy. Will definitely be returning
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by Cale Coggins
Good service and very professional. Would recommend. They have a large inventory to choose from and have recently bought a bronco from Ben who was very professional and cut an awesome deal.
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by Jace B
Had a professional and great experience with this dealership. Ben was so helpful and I would recommend asking for him! Love my new Bronco.
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by Christie Turner
I got an oil change and a tire rotation and they were very open and communicated very well!
Rene and Jerry in service were super helpful and told me everything they recommended but weren’t pushy about needing new tires :)) overall a great experience
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by madison foster
Jerry in the service department is fantastic!! Very knowledgeable and kept me update on everything going on with my car!
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by Tammy Lowery
Great experience! Steve Ferenczy, Reynolds, and Jerry all went above and beyond to get me taken care of. Highly recommend this group to anyone!
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by Max Williams
Quick easy and excellent service
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by Jeff Wyatt
I had a great experience getting my Bronco sport! Randy, my salesperson, was great throughout the whole experience and really took the time to help me feel comfortable and confident in my decision! Would recommend!
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by Sia Villalobos Baxter
Reviewing the service department. I had an issue with my 2019 F150 and had taken it to a dealer who is closer to my home in Blue Ridge but they were unable to diagnose the correct issue. I took the truck to Shottenkirk where I originally purchased it and they were able to diagnose the issue quickly and perform the repair within just a day. Highly recommend the service department at Shottenkirk and Rick our service advisor is top notch!
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by James Huling
I had a very good experience at Shottenkirk Ford. Everyone especially Thomas was very helpful.
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by koetter Thomas
This place is awesome. Not only did they help me get out of my truck, they got me in my dream pink bronco!! AND THERE'S A PUPPY IN THERE! And a play room! Wyatt was the best! Still smiling every time I see my Bronco!
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by Krystal Whitworth
Amazing, efficient, professional service. Excellent service and great communications.
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by Debra Christian
Great buying experience. Randy was great and Eddie made the process very easy!
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by Bryan Palmieri
First purchase in many years from a dealership. Was not looking forward to the hassles. Turns out the “hassles” were not too bad thxs to Rich our sales guy. Patient, attentive and helpful thru the whole process. Actually good vibes from the entire dealership.
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by Norman Shirley
I always take my car to Jerry at Shottenkirk in Jasper. He always taken great care of my car, and always communicated with me what my vehicle needs. As long as he’s there, that’s where my vehicle will be serviced.
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by Alexis Adams
Easy buying experience with Randy. Thanks Randy
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by Laura Grant

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